Contact

At Nelluva, we’re committed to addressing your questions, feedback, and requests with care and dedication. Whether you need help with your order, want to learn more about our collections, or would like to share your experience, our team is here for you.

How to Reach Us

Business Name: Rutten Dakbedekkingen
Company Registration Number: 87663716
VAT ID: NL004465005B91
Address: Clarastraat 99, Wijchen, Gelderland, 6603EL, The Netherlands
Email Address: contact@nelluva.com
Phone Number: +31 6 45191004
Contact Form: contact
Opening Hours: Monday to Friday (9:00 AM – 5:00 PM AEST)

Customer Support

Our customer support team is available to assist you with the following:

Order Enquiries
Need help tracking your order or understanding delivery times? We’re here to provide all the information you need.

Product Information
Have a question about one of our products? Our team is happy to provide detailed information and personalised recommendations to help you make an informed decision.

Returns and Exchanges
Looking to return or exchange an item? We’ll guide you through the process to ensure everything goes smoothly and efficiently.

Feedback and Complaints
Your opinion matters! Share your thoughts or let us know how we can enhance your shopping experience.

Privacy and Data Protection

Your privacy is our priority. All personal data you provide is handled securely and in accordance with applicable data protection laws, including the Australian Privacy Act 1988 (Cth).
Please refer to our Privacy Policy for more details.

Terms of Service

By contacting us, you agree to our Terms of Service. These terms explain how we handle your enquiries and ensure clarity and fairness in all communication.